Get in Touch With Us
Got a question about one of the sportsbooks we cover, spotted something that needs updating, or just want to tell us how we're doing? This page explains how to reach the Betting Sites team and what you can expect once you do.
How to Reach Us
Email is the best way to get in touch. We read every message that comes in and aim to reply within two business days. Send your note to [email protected] and let us know what it's about — whether that's a review, a bonus offer, a payment method, or something else entirely on the site.
The more context you give us, the faster we can help. If your question relates to a specific sportsbook, its bonus terms, or a page you've been reading, mention it directly so we can point you to the right answer or the right person.
What We Can Help With
We hear from readers across Canada about all sorts of things related to online sports betting. Common reasons people write in include:
- Questions about our reviews — If you want more detail on how a sportsbook stacks up on odds, markets, payment methods, or mobile apps, ask and we'll clarify.
- Corrections and updates — Betting sites change their bonus terms, payment options and features regularly. If something on our site looks out of date, we want to know so we can check it.
- Feedback on our comparisons — Whether you disagree with how we've ranked a sportsbook or think we've missed a payment method that matters to Canadian bettors, tell us. It helps us keep the comparisons useful.
- Content suggestions — If there's a sport, betting market, or feature — say, live betting, cash out, or bet builders — you'd like us to cover in more depth, let us know.
- Responsible gambling concerns — If you or someone close to you is struggling with betting habits, mention this in your message. We can point you toward provincial and national resources for support.
What Happens After You Send a Message
A real person reviews every email that reaches us — we don't rely on automated replies to stand in for an actual answer. Most messages get a response within two business days, though this can stretch a little during busier periods. If your enquiry needs input from more than one person on our team, we'll let you know if it's taking longer than expected.
Before You Write In
A few things you might already find answered elsewhere on the site:
- Bonus terms and wagering requirements vary by sportsbook and are listed alongside each offer we review — check the specific site's terms before contacting us about eligibility.
- Availability can differ by province, and minimum age requirements apply across Canada, so it's worth confirming these details directly with the operator as well.
- If you're researching alternatives outside the mainstream Canadian market, our page on non-GamStop casinos covers a related but separate topic.
Our Commitment to Accuracy
We aim to keep our sportsbook reviews, bonus details and payment information current and honest. Betting sites update their offers, licensing details and features often, and reader feedback is one of the ways we catch changes we might otherwise miss. If something we've published no longer matches what you see on a sportsbook's own site, we'd genuinely like to hear about it.
Thanks for taking the time to read this far. Whether it's a quick question or detailed feedback, we look forward to hearing from you.